Privacy Policy
Privacy Policy
Nelson Motivation, Inc. Effective Date: 2026-08-04 Last Updated: 2026-08-04
Nelson Motivation, Inc. (“Nelson Motivation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit drbobnelson.com (the “Site”), subscribe to our email list, purchase products or services, register for events, or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
- Name, email address, mailing address, and phone number
- Payment and billing information (processed by our third-party payment processors; we do not store full payment card numbers)
- Information submitted through contact forms, sign-up forms, or event registrations
- Correspondence you send us, including emails, messages, or feedback
- Information provided when purchasing books, booking speaking engagements, or registering for programs
B. Information Collected Automatically
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, referring/exit pages, and click activity
- Approximate geographic location (derived from IP address)
- Information collected via cookies and similar tracking technologies (see Section 4)
C. Information from Third Parties
- Information from email marketing platforms (e.g., Brevo) regarding email engagement (opens, clicks, bounces, unsubscribes)
- Information from publishing and distribution partners in connection with book sales, promotions, or co-marketing activities
- Information from social media platforms if you interact with our content there
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Send email newsletters, marketing communications, and updates about books, speaking engagements, and events (you may opt out at any time)
- Fulfill orders, process payments, and deliver purchased products or services
- Respond to inquiries, comments, and customer service requests
- Improve our Site, content, and Services based on usage patterns
- Comply with legal obligations and enforce our terms
- Detect, prevent, and address fraud, security issues, or technical problems
- Share information with publishing partners solely for coordinated marketing or promotional purposes related to our books, where you have been informed of and agreed to such sharing (for example, when you opt in through a co-branded email sign-up)
We do not sell your personal information to third parties for their own independent marketing purposes.
3. How We Share Your Information
We may share your information with:
- Service providers: vendors who perform functions on our behalf, such as email delivery (Brevo), website hosting (Squarespace), payment processing, and analytics providers. These providers are contractually obligated to use your information only to perform services for us.
- Publishing partners: when you sign up through a form associated with a co-marketing campaign (for example, an email list build tied to a book promotion), your email address may be shared with the relevant publisher (such as HarperCollins Leadership/Focus) subject to their own privacy policy, which will be linked or disclosed to you at the point of collection.
- Professional advisors: attorneys, accountants, and consultants, as needed.
- Legal and safety purposes: to comply with applicable law, respond to lawful requests, or protect the rights, property, or safety of Nelson Motivation, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not share your personal information with third parties for their own direct marketing purposes without your consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, remember preferences, and understand how visitors use our Services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
We may also use analytics tools (such as Google Analytics) to understand aggregate visitor behavior. These tools may use their own cookies and collect data subject to their respective privacy policies.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal compliance purposes). Email list data is retained until you unsubscribe or request deletion.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
- Email communications: You may opt out of marketing emails at any time by clicking “unsubscribe” in any email or contacting us directly.
- Cookies: You may adjust your browser settings to refuse cookies.
- Access and correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
8. Children’s Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Visitors
Our Services are hosted in the United States. If you access our Services from outside the U.S., your information will be transferred to, stored, and processed in the U.S., where privacy laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:
Nelson Motivation, Inc. P.O. Box 500872 San Diego, CA 92150-0872 U.S.A. Email: bob@drbobnelson.com
California Privacy Rights
This section supplements the Privacy Policy above and applies solely to visitors, users, and residents of the State of California (“California consumers”) pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”). Any terms not defined in this section have the meaning given to them in the CCPA.
A. Categories of Personal Information We Collect
In the preceding 12 months, we have collected the following categories of personal information, as defined by the CCPA:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email address, postal address, phone number, IP address | Yes |
| Customer records | Payment information, billing address | Yes |
| Commercial information | Purchase history, products/services obtained | Yes |
| Internet/network activity | Browsing behavior, interaction with emails and the Site | Yes |
| Geolocation data | Approximate location from IP address | Yes |
| Inferences | Preferences based on engagement (e.g., email opens/clicks) | Limited |
| Sensitive personal information | Government ID, precise geolocation, financial account access credentials | No |
B. Sources of Personal Information
We collect personal information directly from you, automatically through your use of our Services, and from third parties such as email service providers, payment processors, and publishing/marketing partners.
C. Purposes for Collecting Personal Information
See Section 2 (“How We Use Your Information”) above. We collect and use personal information for business and commercial purposes, including marketing, order fulfillment, customer service, analytics, and legal compliance.
D. Disclosure and Sale/Sharing of Personal Information
In the preceding 12 months, we have disclosed the following categories of personal information to service providers and, where applicable, publishing partners for the business purposes described above: identifiers, customer records, commercial information, and internet/network activity.
We do not sell personal information for money. We also do not “share” personal information for cross-context behavioral advertising, as those terms are defined under the CCPA. If this changes in the future, we will update this policy and provide a “Do Not Sell or Share My Personal Information” mechanism as required by law.
E. Your California Privacy Rights
If you are a California resident, you have the right to:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom it is shared.
- Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out: Direct us not to sell or share your personal information (as noted above, we do not currently engage in either practice).
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, including by denying goods/services, charging different prices, or providing a different level of service.
- Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes beyond what is necessary to provide our Services.
F. How to Submit a Request
You may submit a verifiable consumer request by:
- Emailing us at bob@drbobnelson.com
- Writing to us at P.O. Box 500872 San Diego, CA 92150-0872 U.S.A.
To protect your privacy, we will take steps to verify your identity before fulfilling your request, which may include confirming information you have previously provided to us. You may designate an authorized agent to make a request on your behalf, provided the agent submits proof of authorization.
We will respond to verifiable requests within 45 days, as required by the CCPA. If we need more time, we will inform you of the reason and extension period in writing.
G. Shine the Light
California’s “Shine the Light” law (Civil Code Section 1798.83) permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. As noted above, we do not disclose personal information to third parties for their own direct marketing purposes. If you have questions, contact us using the information above.
H. Contact for California Requests
Nelson Motivation, Inc. P.O. Box 500872 San Diego, CA 92150-0872 U.S.A. Email: bob@drbobnelson.com